Insights

If you’re interested in learning more in-depth information on various insurance-related topics and news, kindly refer to the following articles and publications. Furthermore, you can subscribe to our newsletter to have these insights delivered directly to you.

News

From the vast amount of information that surrounds us every day, we choose for you the most recent, significant, and objective news from the insurance industry. We seek to cover local, national, and international news that has an impact on the insurance industry in all of its aspects. The most intriguing insurance news can be found in one location, and we encourage you to write, suggest, and comment so that you may contribute to the development of an open and relevant insurance community.

Insurance Sector in Serbia for Q3 2023

The National Bank of Serbia, Insurance Supervision Department, issued a report on the insurance sectorcontinue reading >>>

Major changes in the new Law on Compulsory Auto Insurance in Croatia

In mid-December, the Croatian Parliament confirmed the decision that would enable the abolition of thecontinue reading >>>

We are growing – new partnership with NB Invest

As one of the leaders in property insurance, insurance brokerage company NB Invest from Belgradecontinue reading >>>

Claims Stories

With these true experiences and real-life claims stories, we are taking you behind the scenes to reveal what occurs during the claims process, the way claims assessors think, and the reasons why claims decisions aren’t always simple.

Damage to goods due to migrants entering the trailer

It is not that rare that our clients come to us with claims regarding thecontinue reading >>>

A collision between vehicles and wild animals on the roads in the Czech Republic

Winter brings not only worse driving conditions in the form of fog, snow, and icecontinue reading >>>

Compensation for damages from the correspondent

Compensation for damages from the correspondent is a rather common situation when dealing with internationalcontinue reading >>>

Force majeure and damages to the trailer and goods

Here at Gortyna, we take pride in all the claims that we settle. However, partcontinue reading >>>

Publications

While our news and claim stories give you access to the most recent information from the insurance industry and help you better comprehend the claim settlement process, these publications represent the compiled viewpoints and analyses of our experts based on all available data.

Green Card System – This document represents a brief overview of the Green Card System with a list of Members and their date of entry into the system.

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Sixth Motor Insurance Directive – Directive (EU) 2021/2118 of the European Parliament and of the Council of 24 November 2021 amending Directive 2009/103/EC relating to insurance against civil liability in respect of the use of motor vehicles, and the enforcement of the obligation to insure against such liability

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Fifth Motor Insurance Directive – Directive 2005/14/EC of the European Parliament and of the Council of 11 May 2005 amending Council Directives 72/166/EEC, 84/5/EEC, 88/357/EEC and 90/232/EEC and Directive 2000/26/EC of the European Parliament and of the Council relating to insurance against civil liability in respect of the use of motor vehicles

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Fourth Motor Insurance Directive – Directive 2000/26/EC of the European Parliament and of the Council of 16 May 2000 on the approximation of the laws of the Member States relating to insurance against civil liability in respect of the use of motor vehicles and amending Council Directives 73/239/EEC and 88/357/EEC

 

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Third Motor Insurance Directive – Third Council Directive of 14 May 1990 on the approximation of the laws of the Member States relating to insurance against civil liability in respect of the use of motor vehicles (90/232/EEC)

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Second Motor Insurance Directive – Second Council Directive of 30 December 1983 on the approximation of the laws of the Member States relating to insurance against civil liability in respect of the use of motor vehicles (84/5/EEC)

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FAQ

Got a question? We are here to answer! If you don’t see your question here, drop us a line on our contact form or contact page.

What we do?

Simply put, we settle claims. Our claims service portfolio, which is focused on companies, consists of investigation, inspection, settlement, and resource management for property, financial, and personal injury losses.

Who do we work with?

The list of our clients includes insurance and reinsurance companies; national insurers' bureaus; guarantee funds; insurance brokers; social security insurers; local governments; companies that provide transportation; leasing and car rental companies; as well as automakers and retailers.

What is our fee?

Our fee is 15% of the settlement amount, but no less than €250.00.

What is settlement amount?

The “settlement amount” is understood to mean the compensation received by the client or the compensation paid to third parties on behalf of the client.